A PBX (Private Branch Exchange) is a system that connects telephone extensions to the Public Switched Telephone Network and provides internal communication for a business.
An IP PBX is a PBX with Internet Protocol connectivity and may provide additional audio, video, or instant messaging communication utilizing the TCP/IP protocol stack.
Below are the most significant characteristics:
An IP-PBX is a PBX phone system that uses IP (Internet Protocol) data networks to manage call switching, route calls and handle other messaging.
IP-PBX technology includes advanced communication features, like voicemail to email, but also provides scalability and the ability to connect to traditional PSTN (Public Switched Telephone Service) lines, so there is no need to change carriers.
An IP-PBX business phone system consists of one or more IP-Phones, an IP-PBX server and an optional VoIP gateway to connect to existing PSTN lines.
The IP-PBX server functions in a similar manner as a hosted VoIP proxy server, but resides in most cases on premise: connecting SIP clients, being either soft phones or hardware-based IP-Phones.
The IP-PBX server establishes a directory of registered IP-Phones and their corresponding SIP addresses and connects internal network (LAN) calls or routes outgoing calls either to a VoIP Gateway or a VoIP Service Provider.
Why should a customer buy it from us?
1- Its in-house solution comes with Multi-Tenant/Multi Domain
2- Auto provision: Auto provisioning allows you to deploy Telecom services instantly through a software application, rather than doing it manually per device
This is most useful when deploying a large quantity or services that require advanced configuration. Manual provisioning requires much more time and hands-on work from your network engineers. Choosing the auto provisioning model is simpler and will save you time
3- QR base:
5- Setup in your own server
6- 100% Privacy
IP PBX vs Traditional PBX
The following are some of the top advantages of using an IP PBX over a traditional PBX system.
1- Cheaper and easier to install and to configure
Because IP PBX systems run as software and don’t require expensive PBX equipment, enterprises can save on installation costs. Typically, the only thing businesses need to invest in upfront is the phones themselves, but even this can be eliminated with the use of softphones.
2- Lower communication costs
The biggest advantage offered by IP PBX Solutions is the reduction of communication costs. Calls made through IP-based systems (both local and international) are far cheaper than those made through a traditional business phone system.
3- Easier management
Unlike traditional PBX systems that require the assistance of skilled phone technicians to maintain the system, IP PBX solutions are relatively simple to manage. Most IP-based phone systems come with an easy to use web-based configuration interface that makes it easy for users to manage, configure, or fine tune the phone system. Iyt can also be accessed remotely, which means authorized users can easily monitor and make changes from anywhere.
Traditional PBX systems are not suitable for growing businesses because adding phone lines or extensions often means purchasing additional hardware or upgrading to an entirely new phone system, which is definitely not cheap. IP PBX solutions, on the other hand, are designed with scalability in mind. It allows enterprises to easily add or remove any number of users or extensions at little to no cost.
5- More advanced features
In addition to standard PBX features, companies using an IP PBX system can take advantage of an array of advanced features such as Find Me/Follow Me, Auto Attendant, Unified Messaging, Video and Audio Conferences, Instant Messaging, Contact Center functionalities, Mobile Accessibility, and so much more. These sophisticated features support the needs of an increasingly mobile and collaborative business environment and help to promote efficiency and productivity in the workplace.
Investing in a software-based IP PBX makes a lot of sense, not only for new companies buying a phone system, but also for companies who already have a PBX. An IP PBX delivers such significant savings in management, maintenance, and call costs, that upgrading to an IP PBX , should be the obvious choice for any company. Here are the advantages that explain why!
1- Much easier to install & configure than a proprietary phone system:
An IP PBX runs as software on a computer and can leverage the advanced processing power of the computer and user interface as well as features. Anyone proficient in networking and computers can install and maintain an IP PBX .
2- Easier to manage through web & GUI based configuration interface:
An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your phone system. Proprietary phone systems have difficult-to-use interfaces which are often designed to be used only by phone technicians.
3- Saves costing:
With an IP PBX you can easily use a VOIP Provider for long distance and international calls. The monthly savings are significant. If you have branch offices, you can easily connect phone systems between branches and make free phone calls.
4- No phone wiring:
An IP Telephone system allows you to connect hardware IP phones directly to a standard computer network port (which it can share with the adjacent computer). Software phones can be installed directly on the PC. You can eliminate the phone wiring and make adding or moving of extensions much easier.
Proprietary systems are easy to outgrow. Adding more phone lines or extensions often requires expensive hardware modules. In some cases you need an entirely new phone system. Not so with an IP PBX . A standard computer can easily handle a large number of phone lines and extensions – just add more phones to your network to expand!
6- Twice the phone system features for half the price:
Since an IP PBX is software-based, it is easier for developers to add and improve feature sets. Unified Communications features are included, to support presence, video and audio conferences and free calls via the data network. These options are often very expensive in proprietary systems.
7- Allows hot desking & roaming:
Hot desking, the process of being able to easily move offices/desks based on the task at hand, has become very popular. Unfortunately traditional PBXs require extensions to be re-patched to the new location. With an IP PBX the user simply takes his phone to his new desk – No patching required!
Users can roam too – if an employee has to work from home, he/she can simply fire up their SIP Software phone and are able to answer calls to their extension, just as they would in the office. Calls can be diverted anywhere in the world because of the SIP Protocol Characteristics!
8- Better phone usability: SIP phones are easier to use:
Employees often struggle using advanced phone features. Setting up a conference, or transferring a call on an old PBX requires detailed instructions which is not the case with an IP PBX – all features are easily performed from a user friendly GUI. Also, users get a better overview of the status of other extensions, of inbound calls, call queues, and presence via the clients.